A SMART SYSTEM FOR SERVICES AND OPERATIONS MANAGEMENT (PVS)
This smart system for services and operations management (PVS) is designed for controlling services provided to customers or operations performed inside a company. Operations organized on the basis of this smart system allow you to optimize costs incurred by a company, to ensure that operations are planned, executed and controlled in a contemporary manner, to increase employee performance efficiency and motivation, and to assure that operations are performed at a high quality level. In addition, the system accumulates data and its reports enable you to quickly obtain information required for management decision making.
The purpose of the system is:
- to arrange operations by distributing assignments for implementation and to control the course and results of operations execution;
- to assign costs of operations performed, to analyse their cost, to constantly control variable costs and to monitor whether they correspond to established standards;
- To economically analyse services rendered or facilities maintained by identifying services, facilities or operations that are less profitable or unprofitable;
- To analyse and assess employee performance efficiency and employee performance quality;
- To analyse information about customer orders and claims; and
- To prepare information for an objective evaluation of employee activities.
The PVS is fully compatible and can function together with other business management and analysis systems employed by a company.
The areas of the application of this solution include:
- companies maintaining and managing buildings;
- companies supplying services where customers are located;
- companies maintaining process equipment;
- companies supplying heat;
- companies supplying water;
- companies supplying electricity;
- companies supplying gas;
- companies supplying telecommunication services;
- agricultural companies or private farms; and
- companies supplying customers with other services.
The description of the system PVS (Download PDF)
For detailed information, please contact:
Tomas Ramanauskas
PVS Product Group Manager
+37068637395
tomas@irtc.lt
Jolantas Pažūsis
Commerce Project Manager
+37060384551
jolantas@irtc.lt